SUPPORTNew
Thank you very much for placing pre-orders.
We regret to inform you that we have to divide the deliveries
which were scheduled for autumn 2017 into two groups due to the huge number of orders we received.
We sincerely apologize for any inconvenience it may cause and appreciate your kind understandings.
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For customers who placed pre-orders at VOLKS Stores * In-store pick-up (at the stores they placed pre-orders or at the stores most convenient for them) * Home delivery |
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For customers who placed pre-orders via the VOLKS Website Store * Only home delivery |
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| The delivery will start from | Saturday, October 14th, 2017 |
| For the customers who placed pre-orders from | Saturday, October 8th to Wednesday, November 2nd, 2016. |
* If you chose to pick up your order at VOLKS Store, the store will contact you as soon as your order is ready.
* If you chose to have your order delivered to your home, please note that it will take about 2 weeks for us to complete all the shipment.
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| The delivery will start from | Saturday, November 4th, 2017 |
| For the customers who placed pre-orders from | Thursday, November 3rd to Sunday, December 4th, 2016. |
* If you chose to pick up your order at VOLKS Store, the store will contact you as soon as your order is ready.
* If you chose to have your order delivered to your home, please note that it will take about 2 weeks for us to complete all the shipment.
* Date and time are based on Japan Standard Time.
* Delivery schedules may be subject to change without notice.
* If you placed pre-orders via the Website Store, please check the details of the delivery schedule on the Website Store.
* If you placed pre-orders at “VOLKS USA INC.”, please visit the official website of the store for the delivery schedule.
